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The future of property management

Anthony Boothman, Partner in our Manchester office, was recently asked to contribute to an article by North West Insider about how the traditional commercial property management model is changing.

Along with other real estate experts in the city from the likes of Aviva Investors, he discusses how the demands of modern occupiers are shaping the future of property management into a more customer-focused service.

As highlighted in the article, it was because of this trend that Welcome was launched last year. Although the level of customer service and quality of occupier experience now required is way beyond the traditional remit of the property manager, some things don’t change, as Anthony points out:

“Its about knowing your occupiers and what they want”.


Read the full article at North West Business Insider here.




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